Blogs

The best hotels create homes away from home, using the latest technology to create even smoother experiences for guests and employees alike. One of the top ways to do this, especially given the changes brought about by COVID-19, are QR codes for easy access to services, events, and more. Here are four ideas for GMs…

The pandemic turned hospitality on its head in 2020, bringing cleanliness, hygiene, and touchless technology to the forefront. It also accelerated the trend of digital payments in today’s steadily cashless world. Americans’ use of cash had been gradually declining before the pandemic with the rise of mobile wallets and other digital options. According to the…

To tip hospitality workers or not to tip, that’s the question. There’s nothing stopping someone from leaving a gratuity beside their bed, yet research shows about 70% of hotel guests end up not leaving a tip. At almost every other establishment we regularly patron there’s a line at the bottom of the receipt for adding a…

How much should you tip hotel workers during your stay? Are you tipping too much, not enough? Do you have to tip at all? A quick Google search will show there are varying takes on tip etiquette, but the rule of thumb is quite simple: tip what you can, when you can. After a turbulent…