Blogs

After spending the last year in quarantine, we are all more than ready for our first vacation post-COVID lockdown. Thank goodness that mask mandates and the release of the COVID vaccine are happening. Indeed, it couldn’t have come at a better time as the weather is heating up, and we are all itching to soak…

Pristine rooms, personalized recommendations, seamless travel arrangements…it’s the dedication of hardworking hotel employees that create meaningful guest experiences. But how much are we showing these workers what they mean to us? The work these individuals do is to be commended and deeply appreciated, now more than ever given the pressures and stresses of COVID-19. For…

The best hotels create homes away from home, using the latest technology to create even smoother experiences for guests and employees alike. One of the top ways to do this, especially given the changes brought about by COVID-19, are QR codes for easy access to services, events, and more. Here are four ideas for GMs…

The pandemic turned hospitality on its head in 2020, bringing cleanliness, hygiene, and touchless technology to the forefront. It also accelerated the trend of digital payments in today’s steadily cashless world. Americans’ use of cash had been gradually declining before the pandemic with the rise of mobile wallets and other digital options. According to the…