Complete Guide: Delivering for Grubhub

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What is Grubhub?

Grubhub is an online and mobile food ordering and delivery service, customers can order from their favorite local restaurants. It is headquartered in Chicago, Illinois and has partnered with over 245,000 restaurants in thousands of cities across the country. Grubhub was founded in 2004 by Matt Maloney and Mike Evans as an alternative to paper menus. It merged with a company called Seamless, another online food ordering and delivery service, in 2013 to expand their business and partnerships. Grubhub is one of the more popular food delivery platforms and has decently high ratings. A few company statistics are listed below:

  • Provided nearly $6 billion in gross food sales to local takeout restaurants in 2019
  • Processes more than 668,000 daily orders
  • Serves 30 million active diners
  • Sent more than $3 billion in total tips to drivers

Delivering for GrubHub is an easy and quick way to make some extra spending money in your spare time!

How do you make deliveries for Grubhub? 

In order to become a Grubhub courier, there are a few requirements to consider before applying:

  • Car (or bike in select areas)
  • Valid driver’s license and auto insurance for drivers
  • Valid state I.D. or driver’s license for bike riders
  • Smartphone (iPhone with iOS 11 or later or Android with 5.0 or later)
  • All drivers must also be at least 19 years of age

Grubhub is different from other food delivery apps because drivers can receive orders from both GrubHub and Seamless customers which leads to more orders and earning more with multiple order requests at the same time. 

To begin, apply for Grubhub here by filling out your name, email address and phone number. Then you will have to fill out your city, state and type of vehicle being used to make deliveries. Lastly, you will be asked to take a survey regarding your eligibility to become a courier. If you’re approved, you can create your driver profile and begin the onboarding process! Throughout the process, new drivers will learn about the company, how to make deliveries, scheduling time blocks, tips for making deliveries and getting paid. Once you have finished the onboarding experience and have received your insulated Grubhub bag, you’re ready to go!

When you start making deliveries, it’s important to remember that you should schedule time blocks ahead of time so you are sure to be able to work. This isn’t required but it will ensure priority if you have a scheduled block of time. 

Making deliveries

To begin making deliveries, go to the Grubhub app on your phone and change your status from “Unavailable” to “Taking Offers.” When an order comes though, you will receive a notification to accept or decline it with a 90 second timer. After you accept an order, the Grubhub app will provide you with directions to the restaurant ordered from. Once there, confirm your arrival on the app and let the restaurant know you are there for an order with Grubhub. Pick up your order, click “Got Order” and Leaving” in the app to let the customer know you’re on your way and follow the directions to the customer’s address. Drop off the order and tap “Delivered” in the app to complete that order. It’s easy!


How much do delivery drivers for Grubhub get paid?

On average, GrubHub couriers make about $12 an hour, but this average can vary depending on the city one is delivering in. 

Pay is based on:

  • Miles: Gruhhub Drivers earn roughly 22 cents per mile, includes distance to and from restaurant and customer address locations 
  • Time spent: Courier earn about 13 cents per minute they spend driving and waiting for orders 
  • Tips: Couriers receive 100% of the tips left by customers

To collect earnings, GrubHub couriers can be paid via direct deposit or instant cashout:

  • Direct deposit: Driver’s earnings are sent directly to their bank account every Thursday
  • Instant cashout: This feature allows a driver’s earnings to be deposited whenever the driver wants with a  $0.50 fee


Delivering For UberEats

Pros of driving for Uber Eats

Set your own hours

As a GrubHub courier, you are an independent contractor and can work on your own terms whether you’re an early riser or night owl!

No prepaid card

Unlike other food delivery companies, there is no need for the hassle of a prepaid card with GrubHub. Customers only pay for their orders through the GrubHub app or online.

Potential of more orders 

Because grubhub and seamless are merged, couriers can earn more as they have the ability to receive double the amount of orders.

Cons of driving for Grubhub

Wear and tear on vehicle

As with any job that heavily relies on driving,  regularly check your vehicle’s maintenance to make sure there are no issues. Deterioration of your vehicle is natural so it’s important to consider the wear and tear on your car.

Inconsistent pay

Delivering for Grubhub should not be counted on as a single source of financial income. Although it’s a great side gig, the pay depends on the hours worked and how busy it is so weekly earnings will fluctuate.

Difficult to get in touch with customer service

Based on reviews, it seems as though Grubhub’s customer service is not the best. This can be extremely frustrating when circumstances out of the courier’s hands occur such as an order not going through to a restaurant or handling a cancelled order.

Grubhub delivery driver reviews 

Based on over 300 reviews, Indeed has rated delivering for Grubhub 3.2 stars out of 5. The reviews from Indeed indicate that Grubhub seems to be the one of the more popular, alongside Doordash, when it comes to being a courier for food delivery platforms. Work-life balance has been rated the highest of the criteria specified with 3.6 stars, followed by pay and benefits with 3 stars. These factors are highly important when considering a job, especially if it’s one to do in your spare time. 

Is it worth getting a job driving for Grubhub?

When considering whether or not a job is for you, make sure you research the job in its entirety including what it is, your potential responsibilities, the pros and the cons. Delivering for Grubhub is a great and simple way to earn extra spending money, especially if you don’t mind the given downsides such as wear and tear and slow days. If you’re looking to earn extra income on your own terms, Grubhub could be the perfect fit for you!

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