Blogs

In the hospitality industry, guest satisfaction often takes center stage. But behind almost every satisfied hotel guest is a devoted employee who played a key role in creating that memorable experience. From front desk staff who greet guests joyfully, to the chef who goes off-piste to cook up a guest’s favorite dish, it’s the people…

Key Takeaways The hospitality sector is undergoing swift transformations as guest expectations change and technological advancements occur year on year. Hotels are operating in vastly different ways now to what they were five years ago, and things are likely to change even more over the next five years. In 2025, staying competitive requires more than…

Cashless spending is on the rise, especially in a post-pandemic world. Businesses of every kind are adjusting to the growth of digital payments, especially around tips. How can hotel managers implement seamless, cashless tipping solutions into the day-to-day life of their business? Let’s break down the three simple steps of how eTip’s platform works. You’ll…

Here at eTip, we know how much hospitality staffers put up with every day. From the strange to the silly, they’ve seen it all! Courtesy of Reddit, here are some of the best stories shared straight from hotel workers themselves: “This one lady came into the lobby around 11pm [and] asked for the workout room…