Blogs

If happy employees do better work, then it stands to reason that well-paid employees are a good investment for hotels! Hospitality staff have made it clear they want a better work environment and steadier income than 2020 was able to provide (in one recent study, 33% of hotel workers said they won’t be returning to the…

Here at eTip, we know how much hospitality staffers put up with every day. From the strange to the silly, they’ve seen it all! Courtesy of Reddit, here are some of the best stories shared straight from hotel workers themselves: “This one lady came into the lobby around 11pm [and] asked for the workout room…

There are many things about 2020 that we won’t be sorry to leave in the rear-view mirror: social distancing, travel restrictions, etc. At the same time, the pandemic revealed some unique opportunities that many are interested in continuing – the ease and convenience of QR codes, for example. One thing that’s not going anywhere is digital…

As COVID-19 spread, many hotels instituted new contactless measures of check-in, intense deep-cleaning methods, and other hygienic implementations to assure guests’ safety and reduce physical interaction without losing that personal, human touch that sets hospitality apart. Yet these new touchless practices are by no means exclusive to a pandemic year.  Contactless service is set to be the…