Blogs

Key Takeaways Tipping is an essential part of the hospitality industry, serving as both a motivator for employees and a way for guests to show appreciation for great service. However, navigating Michigan’s tip laws can be complex for restaurant and hotel managers, with regulations covering everything from minimum wage requirements to tip pooling rules and…

Key Takeaways The hospitality industry continues to face a staffing crisis, with a harrowing annual turnover rate of more than 70%.  This level of disruption has a major impact on operations, leading to increased hiring costs, disrupted service, and declining guest satisfaction.  These are specific consequences that will affect properties differently, but on the whole,…

Key Takeaways Tipping plays a vital role in the hospitality industry, often making up a significant portion of a worker’s earnings. While digital payments have made tipping more trackable, cash tips are still common—and that’s where things can get complicated. Failing to report cash tips isn’t just an oversight; it can lead to serious legal,…

Key Takeaways Cashless payments are rapidly becoming the norm in the U.S. dining scene. As of 2024, only about 16% of all transactions nationwide were made with cash​ – a sharp decline that illustrates consumers’ pivot toward cards and mobile payments. In the restaurant industry specifically, digital payments have surged: nearly 62% of restaurant transactions…