Blogs

Hotel management is a high-stakes, high-speed business — but we don’t have to remind you of that.  One shift can expose every weak point in your operation…or prove how strong your systems really are. Guests expect flawless service, staff expect fair treatment, and ownership expects results. The only way to deliver on all three is…

Tip credits are an overwhelmingly misunderstood topic in hospitality payroll. Ask 10 managers and you’ll probably 10 ten slightly different answers.  But understanding tip credits is both a legal obligation and a key factor in keeping staff happy, staying compliant with wage laws, and maintaining efficient operations. If you’re confused about how tip credits work,…

It should come as no surprise that fewer consumers carry cash these days. For service businesses that depend on tips, that shift matters.  Guests expect the same quick, digital ease when leaving a gratuity as they do when paying for a rideshare or their morning coffee. Tipping solutions like contactless tipping deliver exactly that —…

If you’ve ever had to chase down handwritten logs, cross-check manager spreadsheets, and still felt unsure if everything would line up at tax time, you know the stress of reporting tips to the IRS.  Tip reporting isn’t complicated in theory, but in practice, it’s a tangle of deadlines, thresholds, and paperwork that steals hours you…