Blogs

tip pooling among restaurant employees

Tip Pooling: What It Is, How It Works, and How to Do It Right

For hospitality and service industry employees, getting tipped out is the best part of the shift. For owners and managers…it can be a nightmare. Splitting tips fairly is key to retaining employees, maintaining great service, and avoiding legal trouble. But tip pooling — one of the most common tip splitting methods — can be difficult…

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Tipping Laws in Florida: A Hospitality Manager’s Guide

Key Takeaways In Florida’s hospitality scene, tips are more than just a nice bonus. They are a major piece of how front-line employees make a living. Many service workers rely on tips to bridge the gap between their base wage and what they take home. Because of that, tipping laws in Florida are designed to…

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How to Improve Operational Efficiency Using Data Insights

In today’s fast-paced hospitality industry, operational efficiency is essential for success. The ability to make informed decisions quickly can determine whether a hotel thrives or struggles. This is where data comes in. From guest preferences to staff performance, data-driven insights are transforming how hotels operate. One of the most powerful tools in this transformation is…

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Why Aren’t Hotels Modernizing Faster Featured Image

Cash Tips Are a Thing of the Past, So Why Aren’t Hotels Modernizing Faster?

What does your wallet look like these days? If it’s a physical billfold fully stocked with cash, you’d find yourself in the minority. If your “wallet” is more often just your smartphone, tucked into your purse or pocket with access to all your credit cards and digital payments, that would put you in the majority of people…

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