Blogs

The hospitality industry faces a persistent challenge: employee turnover rates exceeding 70% annually. Most crucially, high turnover rates represent a failure to keep staff satisfied and fulfilled. And for businesses, it disrupts operations, creates hiring and training difficulties, and strains budgets. Beyond these immediate costs, constant turnover can significantly erode guest satisfaction. When employees feel…

In the digital universe of today, smartphone-focused teenagers are not the only ones becoming more reliant on technology. For businesses, technological solutions are now integral to effectively managing operations, promoting positive guest experiences, and boosting staff morale. In the hospitality sector, as it becomes increasingly clear that digital tipping is here to stay, tipping solutions…

At eTip, we’re in the business of showing hotel employees gratitude and appreciation every day, so nothing makes us happier than pausing to celebrate and wish a very happy National Hotel Employee Day to the nearly two million employees who work in America’s hotel industry! This day, established by the American Hotel & Lodging Association…

We’re lucky enough to work with some incredible customers. One thing that makes them so incredible? Their profits don’t come from a mass-produced, impersonal product. The hotels, nail salons, restaurants, and non-profits we serve are all in the trust business. Their customers choose them based on trust in the quality of their services, the reputation…