FAQs for Tippers
Your questions, answered.

Do I have to download the app to tip with eTip?

No, you can tip by scanning one of the unique eTip QR codes using your default barcode scanner app on your phone. However, you won't get access to our full range of features without the app.

Tipping on an iPhone

  1. Open your iPhone Camera
  2. Scan the QR code
  3. Select tip amount and rating

Tipping on an Android

New Models

  1. Open your Android Camera
  2. Scan the QR code
  3. Select tip amount and rating

Old Models

  1. Open your QR code scanner
  2. Scan the QR code
  3. Select tip amount and rating

Tipping with Text

  1. Text ETIP to 89263
  2. Open the received link
  3. Select tip amount and rating

How can I change my Facebook login name?

You can change your Facebook login name by going to settings page.

How can I change my picture on eTip profile?

You can change your profile picture by going to settings page within the app.

What fees does eTip charge?

There are no fees for tipping.

How can I deactivate my eTip account?

You can deactivate your eTip account choosing deactivation on the settings page. In addition, you can deactivate by emailing at contact@etip.io with your reason for deactivation.

How can I access proof of my transaction?

You can access proof of your transaction by going to tip history page within the app.

I don’t have a credit/debit card, can I still use eTip?

Yes! You can tip using Apple/Google Pay.

Is my personal information safe on the platform?

We protect your information through state-of-the-art Secure Socket Layer (SSL) technology. Please see the Privacy Policy for more information.

What personal information can someone else access through the app?

An employee can only see your name and profile picture through the app, and only if you tipped them.

I've got a fraudulent charge on my eTip account. What should I do?

Please contact us at contact@etip.io and we will make sure it is all sorted.

Do I need to create an account to tip?

No, you can tip without downloading the app. However, by creating an account you’ll be entitled to receive new product features such as points to redeem at your favorite stores. In addition, you will be able to track your transactions easily, and export to your expense reports.

How can I contact the eTip team?

You can visit our Contact Us page or drop us a line at contact@etip.io.

Where can I download the eTip app?

The eTip app is coming soon. To join and get access to it first, click here.

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Cashless tipping for all business types

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