FAQs for Employees
Your questions, answered.

Where can I download the eTip app?

The eTip app is coming soon. But you don't need to download the app to receive your tips. Just sign-up for your eTip account here and start receiving tips!

How can I change my Facebook login name?

You can change your login name by going to eTip settings page within the app.

How can I change my picture on eTip profile?

You can change your profile picture by going to settings page.

How can I deactivate my eTip account?

You can deactivate your eTip account choosing deactivation on the settings page. IN addition, you can deactivate by emailing at contact@etip.io with your reason for deactivation.

How can I access proof of my transaction?

You can access proof of your transaction by going to tip history page within the app.

I don’t have a bank account. Can I still use eTip?

No, unfortunately you need a US based bank account in order to receive tips.

Is my personal information safe on the platform?

We protect your information through state-of-the-art Secure Socket Layer (SSL) technology. Please see the Privacy Policy for more information.

What personal information can someone else access through the app?

A customer can only see your name and profile picture through the app.

Why am I asked about my SSN and DOB?

To prevent anybody else from accessing your account but you, your SSN and DOB must be provided to ensure your account safety and validity.

How long will it take for my account to get approved?

It usually takes minutes to start receiving tips. However, in some situations it can take longer - we might need to ask you for more information if necessary.

Will eTip withhold my taxes?

eTip will not withhold your taxes. We expect you to file your taxes appropriately with the concerning Federal and State tax department.

Do I need to report money received by eTip to IRS?

Yes, you do need to report the money received by eTip to the IRS for tax purposes.

How quickly will I receive money into my bank account?

We send the money immediately from the time you initiate the withdrawal, however depending on your bank it may take a few days.

How can I increase the tips I earn?

There are many ways to increase tips, from showing personal attention to your customer to delivering beyond expectations. Please refer to our blog for in depth guides.

How can I contact the eTip team?

You can visit our Contact Us page or drop us a line at contact@etip.io.

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Cashless tipping for all business types

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