FAQs for EmployeesYour questions, answered.
The eTip app is coming soon. But you don't need to download the app to receive your tips. Just sign-up for your eTip account here and start receiving tips!
You can change your login name by going to eTip settings page within the app.
You can change your profile picture by going to settings page.
You can deactivate your eTip account choosing deactivation on the settings page. IN addition, you can deactivate by emailing at email@example.com with your reason for deactivation.
You can access proof of your transaction by going to tip history page within the app.
No, unfortunately you need a US based bank account in order to receive tips.
A customer can only see your name and profile picture through the app.
To prevent anybody else from accessing your account but you, your SSN and DOB must be provided to ensure your account safety and validity.
It usually takes minutes to start receiving tips. However, in some situations it can take longer - we might need to ask you for more information if necessary.
eTip will not withhold your taxes. We expect you to file your taxes appropriately with the concerning Federal and State tax department.
Yes, you do need to report the money received by eTip to the IRS for tax purposes.
We send the money immediately from the time you initiate the withdrawal, however depending on your bank it may take a few days.
There are many ways to increase tips, from showing personal attention to your customer to delivering beyond expectations. Please refer to our blog for in depth guides.
You can visit our Contact Us page or drop us a line at firstname.lastname@example.org.