Blogs

Running a restaurant is equal parts art and science. On any given day, you’re managing people, balancing costs, and keeping guests happy…all while trying to squeeze out a profit in one of the toughest industries around.  That’s why restaurant management matters so much. It’s the difference between a restaurant that feels chaotic and one that…

Hotel management is a high-stakes, high-speed business — but we don’t have to remind you of that.  One shift can expose every weak point in your operation…or prove how strong your systems really are. Guests expect flawless service, staff expect fair treatment, and ownership expects results. The only way to deliver on all three is…

Key takeaways The hospitality industry continues to face a staffing crisis, with a harrowing annual turnover rate of more than 70%.  This level of disruption has a major impact on operations, leading to increased hiring costs, disrupted service, and declining guest satisfaction.  These are specific consequences that will affect properties differently, but on the whole,…

Key takeaways Cashless payments are rapidly becoming the norm in the U.S. dining scene. As of 2024, only about 16% of all transactions nationwide were made with cash​ — a sharp decline that illustrates consumers’ pivot toward cards and mobile payments.  In the restaurant industry specifically, digital payments have surged: nearly 62% of restaurant transactions…