Blogs

Key takeaways The hospitality industry faces a persistent challenge: employee turnover rates exceeding 70% annually amid hospitality staffing shortages.  Most crucially, high turnover rates represent a failure to keep staff satisfied and fulfilled. And for businesses, it disrupts operations, creates hiring and training difficulties, and strains budgets. Beyond these immediate costs, constant hospitality employee turnover…

In the digital universe of today, smartphone-focused teenagers are not the only ones becoming more reliant on technology. For businesses, technological solutions are now integral to effectively managing operations, promoting positive guest experiences, and boosting staff morale. In the hospitality sector, as it becomes increasingly clear that digital tipping is here to stay, tipping solutions…

Key takeaways People are the face and the heart of hospitality — so what’s the industry to do when there just aren’t enough people? Hotels, restaurants, and service businesses across the U.S. are facing a hospitality staffing shortage, even as guest demand climbs back to pre-pandemic levels. Housekeepers are stretched too thin, servers are juggling…